Shelbie Watts


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Why a design firm considers Harvest a “backbone” of their success (Video)

In 2013, LLM Design Founder Leila Mitchell set out on her own to create a unique firm that harnesses the power of architecture, interior design, and more to build memorable places and experiences for a wide range of clients. “LLM Design was kind of born out of my philosophy of design and how I like to think about how we approach it,” Leila said. “We’re always creating something for humans, creating something for the end user. My background originally was architecture, and then I've sort of wove...

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How one marketing agency “masters their message” to attract the right talent

Staffing is crucial to any professional service firm’s success, but beyond hard skills, it’s vital to ensure the people you hire align with your core values and vision and that your onboarding process reinforces those values. We recently held a Q&A webinar with digital marketing firm Level Agency, where they discussed not only how they market their business to attract the right talent, but also how they reinforce their vision to them in the onboarding process. Read on to learn all about how th...

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Social Revolt + Harvest - Customer Stories

When asked to describe Social Revolt, a few thoughts came to mind for Co-Founder Harrison Blum: small but mighty, nimble, and agile — with a goal to seek impact on a global scale through expert digital marketing. And judging from their impressive portfolio, the award-winning agency is doing just that. Harrison kicked off Social Revolt seven years ago with his partner Marty Martinez as a small social media agency and has since transformed the company into a full-service marketing firm committed...

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Master Team Communication With These Helpful Tips and Tricks

As with any relationship, communication among your team is the key to success. Actually, it’s the driving force of quite literally everything that happens at work. And it’s your job as a leader to set the tone for how everyone communicates with each other — which can be tricky given the various styles and differing personalities that your team is likely made up of. For example, you may be a supportive and relaxed leader struggling to manage a team member who relies on a more intense method of c...

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7 Steps to Conducting an Effective Year-End Business Review

The last quarter of 2023 is in full swing, meaning you’re likely ramping up to plan for the year ahead. But the first step in determining where your business is going is to understand where you’ve been, and a year-end business review is the perfect tool to do just that. A year-end business review not only gives you the chance to pinpoint previous issues and kickstart the new year with solutions, but also create solid strategies for growth in the future. Think of it as an annual summary presenta...

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Client Conflict Resolution Strategies in the Workplace

In a perfect world, every project you and your team take on would run smoothly with no hiccups along the way — but that’s rarely the case. And while complications like budget issues and workload management are certainly concerning, conflict with the actual client poses perhaps the greatest risk to the success of the project. In client-based industries, maintaining healthy relationships with customers is critical — not only because it increases loyalty, but also because it boosts the likelihood...

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7 Signs an Employee is Resigning – and How to Stop It

Even in 2023, amid fears of a recession and recent mass layoffs at high-profile companies, the Great Resignation is still underway — and not on a small scale. According to a December survey conducted by LinkedIn, 61% of US employees are considering leaving their current jobs this year, with a higher percentage of Gen Z and Millennial workers planning to call it quits more than any other generation. You’ll likely experience unavoidable resignations among your team at some point. But if you can r...

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How one digital marketing agency is adapting with AI (Video)

AI technology is changing everything, from the way professional services firms operate to client expectations — but separating the hype from reality can be challenging. We recently held a Q&A webinar with Silverback Strategies president Andrew Nelson, where he  shared a real-world perspective on how he’s guiding his digital marketing agency through the changing world of AI. Read on to learn how Andrew and his team are adopting AI and embracing its impact on professional services. You can also...

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When customers refuse to wear masks: How to train employees to deal with difficult situations and enforce critical policies

As a business owner or manager, one of your top priorities amid the dangers of COVID-19 is most likely keeping your employees and customers safe while they spend time in your establishment. You may live in one of the more than 20 states that require residents to wear a mask in public. ( You can view a list of the state requirements here .) Or you may be enforcing your own mask requirements, just as some of the biggest store chains in the country—Walmart, Best Buy, and Target—are doing. Either

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COVID-19 Financial Resources for Small Businesses

The CARES Act amends the Small Business Act to create the Paycheck Protection Program. Under the program, eligible businesses—or those with fewer than 500 employees—can quickly receive loans up to a maximum amount to eligible businesses to help pay up to eight weeks of payroll costs. The loans can also be used for rent, health benefits, insurance premiums, utilities, etc. You can apply with this application for the program. The SBA is planning on offering low-interest federal disaster loans fo

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How a Doggy Daycare is Coping with COVID-19 & Preparing to Reopen

While it’s no secret the dogs of America have been relishing the extra quality time as we remain stuck at home during the COVID-19 outbreak, social distancing has prevented them from enjoying quality time with their furry friends due to the closures of doggy daycares. One of these daycares that has had to close its doors is in St. Louis, Missouri. Unique in its concept that dogs should be allowed to spend time with each other all day instead of rotating in and out of crates, The Watering Bowl i

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A Breakdown of how the CARES Act Helps Small Businesses and Workers

On March 27, the $2 trillion coronavirus relief law—also known as —was passed by the federal government to help small businesses owners and their employees get through the tumultuous time brought on by the COVID-19 outbreak. The legislation is robust, with several strategies aimed at providing aid, relief and economic security for people impacted by forced closures and social distancing. What does that mean for small business owners? What about their employees? In this article we’ll break down

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What is a Rotating Schedule Anyway? An Inside Look

There are many types of business, many types of jobs, and many types of shift management strategies to cater to those many types of businesses and jobs, because the 40-hour, 9-to-5 lifestyle just doesn’t always cut it. Business owners and managers who operate establishments that are open outside of the regular work hours (such as restaurants, bars and hospitals) must find a way to keep their bases covered and their employees happy. But what is the best strategy to successfully check both boxes?

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Customer Story: How an Atlanta Toy Shop Saves Time with

“Unplugged play” is a common phrase used when describing Atlanta-based children’s store Rhen’s Nest Toy Shop. Luckily, that’s exactly what owners Christina and John Bonaccorse set out to create—a warm, inviting place for parents to bring their children and discover some great, unique toys while enjoying a wonderful experience, instead of resorting to letting “screen time” take over. It’s the screen time that the Bonaccorses were trying to avoid when the concept of Rhen’s Nest was crafted in 201

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How to Stay Compliant with Work Schedule Laws

Change is in the air when it comes to labor laws on how employers can schedule shifts for hourly workers. Many cities are implementing predictive scheduling laws that require employers to give employees advance notice of their work schedules, and some states have proposed to enforce the idea as well. The purpose of the laws is to give hourly employees a “good faith” estimate of their workweeks. However, with “good faith” comes the great responsibility for restaurant owners and managers to stay c

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Customer Story: How a Treasure Island Restaurant Uses to Work Easier

On Treasure Island in the San Francisco Bay, there sits a lovely, unique restaurant dedicated to good food and a great experience. Mersea offers a stunning view of San Francisco to go along with the comfort casual cuisine, and co-founding partner Meesun Boice said the idea for the unique place came about after she met executive chef and restaurateur Parke Ulrich in the Treasure Island Yacht Club. Meesun, who previously had a long career in tech and calls herself an “accidental restaurateur,” le

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